{"id":2301,"date":"2019-11-14T23:21:08","date_gmt":"2019-11-14T21:21:08","guid":{"rendered":"https:\/\/www.synko.de\/it-solutions\/crm\/"},"modified":"2020-11-19T18:21:36","modified_gmt":"2020-11-19T16:21:36","slug":"crm","status":"publish","type":"page","link":"https:\/\/www.synko.de\/en\/it-solutions\/crm\/","title":{"rendered":"CRM"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h1>Microsoft Dynamics 365 for Customer Engagement (CRM): Managing customer relationships successfully<\/h1>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><p>Microsoft Dynamics 365 for Customer Engagement is your gateway to professional customer management. From enquiries from interested parties to sales and customer service, all workflows can be flexibly mapped, comprehensively evaluated and individually controlled.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><p>Professional CRM (Customer Relationship Management) is essential for efficient customer management in a company. The targeted focus on long-term customer relationships through the use of modern CRM software is an important element for the success of your company.<\/p>\n<p><strong>CRM for Marketing<br \/>\n<\/strong>With a CRM solution designed specifically for marketing, you can realize the full potential of marketing, turn more leads into profits, and achieve higher results. CRM marketing solutions can help you plan and execute campaigns to attract new customers and retain existing ones.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% ) * 0.33333333333333 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-video fusion-youtube\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe class=\"fusion-hidden\" data-privacy-type=\"youtube\" src=\"\" title=\"YouTube video player 1\" data-privacy-src=\"https:\/\/www.youtube.com\/embed\/e32PaKl2530?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture;\"><\/iframe><div class=\"fusion-privacy-placeholder\" style=\"width:600px; height:360px;\" data-privacy-type=\"youtube\"><div class=\"fusion-privacy-placeholder-content\"><div class=\"fusion-privacy-label\">For privacy reasons YouTube needs your permission to be loaded. For more details, please see our <a class=\"privacy-policy-link\" href=\"https:\/\/www.synko.de\/datenschutz\/\" rel=\"privacy-policy\">Datenschutz<\/a>.<\/div><button data-privacy-type=\"youtube\" class=\"fusion-button button-default fusion-button-default-size button fusion-privacy-consent\">I Accept<\/button><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-4\"><p><strong>CRM for Sales<\/strong><br \/>\nWith a CRM solution for sales, your sales representatives always have an overview of your sales opportunities \u2013 from the first contact with the customer to the conclusion of the contract. This enables you to efficiently manage sales opportunities and generate new business opportunities. Transform qualified leads into sales opportunities with a single click.<\/p>\n<p><strong>CRM for Service<\/strong><br \/>\nBy choosing a CRM solution, you can optimize your customer service and improve your support offering by personalizing your service. With CRM software, service requirements can be tracked at a glance from initial contact to problem resolution. This enables your employees to respond more quickly to customer inquiries.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% ) * 0.33333333333333 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-video fusion-youtube\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe class=\"fusion-hidden\" data-privacy-type=\"youtube\" src=\"\" title=\"YouTube video player 2\" data-privacy-src=\"https:\/\/www.youtube.com\/embed\/6elMk4l-ZHE?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture;\"><\/iframe><div class=\"fusion-privacy-placeholder\" style=\"width:600px; height:360px;\" data-privacy-type=\"youtube\"><div class=\"fusion-privacy-placeholder-content\"><div class=\"fusion-privacy-label\">For privacy reasons YouTube needs your permission to be loaded. For more details, please see our <a class=\"privacy-policy-link\" href=\"https:\/\/www.synko.de\/datenschutz\/\" rel=\"privacy-policy\">Datenschutz<\/a>.<\/div><button data-privacy-type=\"youtube\" class=\"fusion-button button-default fusion-button-default-size button fusion-privacy-consent\">I Accept<\/button><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-5\"><p><a href=\"https:\/\/www.synko.de\/kontakt\/\"><img decoding=\"async\" class=\"lazyload size-full wp-image-1661 alignleft\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2740%27%20height%3D%2741%27%20viewBox%3D%270%200%2040%2041%27%3E%3Crect%20width%3D%2740%27%20height%3D%2741%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.synko.de\/wp-0e004-content\/uploads\/information-rot-120-e1571295425666.png\" alt=\"\" width=\"40\" height=\"41\" \/><\/a><a href=\"https:\/\/www.synko.de\/en\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">Request more information about Microsoft Dynamics CRM.<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":2295,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2301","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.3) - 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