Successful partnership: wittig ELECTRONIC GmbH and synko GmbH
The two companies have been working together for more than 19 years. Not common these days. Existing ERP solutions and IT partners are exposed to constant competition. Of course, wittig has looked around from time to time and dealt with other solutions. But in the meantime it is not a pure IT partnership, a personal relationship has developed, one has a different connection to each other.
“The cooperation is unique because synko know us and our processes. They know what we do, what we want and what we need because their industry expertise is in technical trade. Everything is implemented very, very quickly. You don’t have to pull a ticket, like you do with bigger IT companies, and then it gets processed at some point. I know my contact persons. The decision-making processes and implementation phases are short. The upgrade went smoothly. The schedules were met, what more could you ask for?” Michael Wittig sums up with satisfaction.
And the IT manager is also satisfied: “synko impresses with a lot of personal commitment and you can feel a certain heart and soul. The experts there have a profound knowledge of the industry, a detailed insight into our way of working as well as requirements – that is unparalleled. Among our suppliers, it’s the best collaboration we have.”
Looking to the future: investment security and increased turnover
Michael Wittig wants to continue working with Microsoft Dynamics and the industry solution synko Components: “You can be sure that the software will be developed further and will still be on the market in twenty or thirty years. No specification is necessary for updates and this can save costs.